Islandwide

Have you or someone you know been a victim of a hate crime or hate incident? Hate crimes and incidents come in many different forms. It can be because of hatred on the grounds of your race, religion, sexual orientation, transgender identity or disability. Hate crime in any form is wrong. That is why it is important that if hate crime happens to you or someone you know, that you report it. True Vision is here to give you information about hate crime or incidents and how to report it. On our website, you can: find out what hate crimes or hate incidents are. find out about the ways you can report them. report using the online form. find information about people that can help and support you if you have been a victim. Reporting makes a difference – to you, your friends, and your community. By reporting hate crime when it happens, you can help stop it happening to someone else. You will also help the police to better understand the level of hate crime in your local area, and improve the way they respond to it. You should not report hate crimes to our email address, but fill out […]

Take care in heatwave say hospital medics and nurses Most of us welcome hot weather, but when it’s too hot for too long there are health risks. If a heatwave hits this summer, make sure the hot weather doesn’t harm you or anyone you know. Top advice for being sun safe: Try to keep out of the sun between 11am to 3pm Wear UV sunglasses, preferably wraparound, to reduce UV exposure to the eyes, walk in the shade, apply sunscreen of at least SPF15 with UVA protection, wear a wide brimmed hat and light, loose-fitting cotton clothes. This should minimise the risk of sunburn. Drink lots of cool drinks and when travelling ensure you take water with you Look out for others especially vulnerable groups such as older people, young children and babies and those with serious illnesses Never leave anyone in a closed, parked vehicle, especially older people, infants, young children or animals If medicines are sensitive to temperature it may be worth keeping them in the fridge Children should not take part in vigorous physical activity on very hot days, such as when temperatures are above 30°C Remember that it can get uncomfortably hot indoors too. Try to […]

Working together to ditch highway flooding. There are a number of agencies working together to try and reduce the likelihood and impact of flooding on the Island. Who to call in the event of a flood: Flooding from main rivers and the sea: Environmental Agency Flood line: 0345 9881188 Public Drains: Southern Water: 0330 303 0368 Flooding from private drains, land drains and watercourses: Contact the landowner Highways flooding: Island Roads: 01983 822440 In an emergency (where lives are at risk): Telephone 999

Each year our customers help us find and fix thousands of leaks and save millions of litres of water. The South East is an area of ‘serious water stress’, so our leak detection team are dedicated to finding water leaks across our region, using sophisticated monitoring and acoustic systems. However, the support of our four and a half million customers to report leaks can make a huge difference. If you are aware of a leak please phone our 24-hour Leakline: 0800 820 999 (Freephone) Or 0330 303 0146 (Calls charged at local rate) We will investigate and repair any leaks on our network as soon as possible.