Emergency Contacts

Do you need help, support or advice? There are various services available to Isle of Wight residents should you need urgent mental health advice or treatment.

The Freshwater Lifeboat Station is owned and operated by the Freshwater Independent Lifeboat Service and is located in the village of Freshwater, on the Isle of Wight in the United Kingdom.

We are an Independent Lifeboat station based on the Isle of Wight. On call to HMCG 365 days a year, we operate two Inshore lifeboats from our headquarters at Appley.  As a declared service we attend a variety of incidents from boats running aground on the infamous Ryde Sands to children getting swept out to sea on inflatables in offshore winds. Our team is made up of volunteers from all walks of life who share the common interest in wanting to help others.  Training is to a high standard and the volunteers need to be able to give at least 1 day a week to ensure that they meet the requirements to become operational. Registered Charity no 278166

Abused, threatened, intimidated because of who you are? A hate incident becomes a hate crime when a criminal offence has been committed. This includes offences such as assault, harassment, murder, theft and criminal damage motivated by prejudice. Hate incidents may or may not be a criminal offence. It doesn’t matter if you’re not sure, report it to the police. We take all reports of hate incidents seriously. You can call 101 at any time to report an incident, whether you were the victim or a witness. Always dial 999 if there is a crime in action or an immediate threat to life.

The communities of the Isle of Wight play a key role in helping us to prevent and detect crime and anti-social behaviour. Improving the flow of information between the community and the police is vital to achieving our aim to work together to deter criminals and keep communities safe. This site provides an invitation for you to participate in the exchange of information with Hampshire Constabulary and Neighbourhood Watch. You do not need to join a specific watch scheme but you may find that there are like minded residents or businesses in your area who would welcome your support. If you live or work in the Isle of Wight, you are invited to register now to become a recipient of messages of information, crime alerts and witness appeals local to the area in which you live or work in a way that suits your needs and lifestyle by email, text or telephone. Just click on the REGISTER button to sign up. As a registered recipient you will not only benefit from two way messaging but may also hear about positive police action in your community, help identify suspected or wanted criminals or learn about community groups, events or meetings in […]

Through your support, Hampshire and Isle of Wight Air Ambulance brings an advanced Critical Care Team to people in Hampshire and the Isle of Wight when they need it most. Available both day and night, 365 days a year, the Air Ambulance Critical Care Team is called out many times a day to attend to road traffic collisions, sporting accidents, collapses and many other incidents. Highly skilled crews of doctors, paramedics and pilots can be at the scene of an incident within minutes, ready to deliver the same level of care that you would expect from a hospital emergency department. It currently costs in excess of £9,000 a day to maintain our life saving service, and it is only thanks to the generosity of the communities that we serve that we are able keep the Air Ambulance flying and saving lives. Registered Charity Number: 1106234

The RNLI is the charity that saves lives at sea. Cowes Lifeboat Station is converted from a former HM Customs Watch House, the rear of which is 300 years old. It looks out onto one of the world’s busiest shipping waterways and carries out a range of interesting services every year. Registered Charity No. 209603 Bembridge Lifeboat Station Yarmouth Lifeboat Station

The RNLI is the charity that saves lives at sea. Covering the western end of the Solent, Yarmouth Lifeboat Station operates the largest class of lifeboat, the Severn class. 17 awards for gallantry have been presented to the crew. Registered Charity No.209603 Bembridge Lifeboat Station Cowes Lifeboat Station

Please click on the link for the Council’s Web page directing you to various Emergency Contacts. These include: Fire and Rescue Services Property Services Emergency Management Adults, Children and Housing Services  Environmental Health Highways

What is NHS 111? It’s a NHS telephone number to help make it easier for you to access local health services. If you live in, or are visiting the Isle of Wight you can now call 111 when you need medical help fast, but it isn’t a 999 emergency. You will be assessed, given advice and directed straightaway to the local service that can help you best. That could be A&E, an out of hours doctor, a walk-in centre, community nurse, emergency dentist or a late opening chemist. You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year. Calls from landlines and mobile phones are free.