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24 hours a day, 7 days a week, 365 days a year, our teams are working behind the scenes and out on the streets to keep you safe.
Do you need help, support or advice? There are various services available to Isle of Wight residents should you need urgent mental health advice or treatment.
The Freshwater Lifeboat Station is owned and operated by the Freshwater Independent Lifeboat Service and is located in the village of Freshwater, on the Isle of Wight in the United Kingdom.
Welcome to the UK’s leading Public Access Defibrillator website. Locate your nearest AED – the UK’s most extensive mapping of internal and external defibrillators. Life saving defibrillators can be clearly identified in their prominent green cabinet and green overhanging sign, the colour recommended by the international Resuscitation Council. Click Here For Defibrillator Locations Map
Have you or someone you know been a victim of a hate crime or hate incident? Hate crimes and incidents come in many different forms. It can be because of hatred on the grounds of your race, religion, sexual orientation, transgender identity or disability. Hate crime in any form is wrong. That is why it is important that if hate crime happens to you or someone you know, that you report it. True Vision is here to give you information about hate crime or incidents and how to report it. On our website, you can: find out what hate crimes or hate incidents are. find out about the ways you can report them. report using the online form. find information about people that can help and support you if you have been a victim. Reporting makes a difference – to you, your friends, and your community. By reporting hate crime when it happens, you can help stop it happening to someone else. You will also help the police to better understand the level of hate crime in your local area, and improve the way they respond to it. You should not report hate crimes to our email address, but fill out […]
We are an Independent Lifeboat station based on the Isle of Wight. On call to HMCG 365 days a year, we operate two Inshore lifeboats from our headquarters at Appley. As a declared service we attend a variety of incidents from boats running aground on the infamous Ryde Sands to children getting swept out to sea on inflatables in offshore winds. Our team is made up of volunteers from all walks of life who share the common interest in wanting to help others. Training is to a high standard and the volunteers need to be able to give at least 1 day a week to ensure that they meet the requirements to become operational. Registered Charity no 278166
Abused, threatened, intimidated because of who you are? A hate incident becomes a hate crime when a criminal offence has been committed. This includes offences such as assault, harassment, murder, theft and criminal damage motivated by prejudice. Hate incidents may or may not be a criminal offence. It doesn’t matter if you’re not sure, report it to the police. We take all reports of hate incidents seriously. You can call 101 at any time to report an incident, whether you were the victim or a witness. Always dial 999 if there is a crime in action or an immediate threat to life.
Take care in heatwave say hospital medics and nurses Most of us welcome hot weather, but when it’s too hot for too long there are health risks. If a heatwave hits this summer, make sure the hot weather doesn’t harm you or anyone you know. Top advice for being sun safe: Try to keep out of the sun between 11am to 3pm Wear UV sunglasses, preferably wraparound, to reduce UV exposure to the eyes, walk in the shade, apply sunscreen of at least SPF15 with UVA protection, wear a wide brimmed hat and light, loose-fitting cotton clothes. This should minimise the risk of sunburn. Drink lots of cool drinks and when travelling ensure you take water with you Look out for others especially vulnerable groups such as older people, young children and babies and those with serious illnesses Never leave anyone in a closed, parked vehicle, especially older people, infants, young children or animals If medicines are sensitive to temperature it may be worth keeping them in the fridge Children should not take part in vigorous physical activity on very hot days, such as when temperatures are above 30°C Remember that it can get uncomfortably hot indoors too. Try to […]
WightSAR provide skilled volunteers to assist Hampshire Constabulary and other agencies in searches for vulnerable missing persons on the Isle of Wight. We rely on donations from the public and Support from sponsors to fund our team. To report a person as missing in the first instance you should call Hampshire Constabulary on 101 or if that person is a child or a vulnerable person you should notify Hampshire Constabulary immediately using the 999 emergency number. Registered charity number 1148563
The communities of the Isle of Wight play a key role in helping us to prevent and detect crime and anti-social behaviour. Improving the flow of information between the community and the police is vital to achieving our aim to work together to deter criminals and keep communities safe. This site provides an invitation for you to participate in the exchange of information with Hampshire Constabulary and Neighbourhood Watch. You do not need to join a specific watch scheme but you may find that there are like minded residents or businesses in your area who would welcome your support. If you live or work in the Isle of Wight, you are invited to register now to become a recipient of messages of information, crime alerts and witness appeals local to the area in which you live or work in a way that suits your needs and lifestyle by email, text or telephone. Just click on the REGISTER button to sign up. As a registered recipient you will not only benefit from two way messaging but may also hear about positive police action in your community, help identify suspected or wanted criminals or learn about community groups, events or meetings in […]
Through your support, Hampshire and Isle of Wight Air Ambulance brings an advanced Critical Care Team to people in Hampshire and the Isle of Wight when they need it most. Available both day and night, 365 days a year, the Air Ambulance Critical Care Team is called out many times a day to attend to road traffic collisions, sporting accidents, collapses and many other incidents. Highly skilled crews of doctors, paramedics and pilots can be at the scene of an incident within minutes, ready to deliver the same level of care that you would expect from a hospital emergency department. It currently costs in excess of £9,000 a day to maintain our life saving service, and it is only thanks to the generosity of the communities that we serve that we are able keep the Air Ambulance flying and saving lives. Registered Charity Number: 1106234
The next step up from Urgent Care is Emergency Care. Emergency Care is provided by the Emergency Department at St. Mary’s or by calling a 999 ambulance. The Emergency Department and 999 are for life threatening situations e.g. major trauma or loss of blood, unconsciousness, chest pain, etc.
The Urgent Care Service provides an out of hours service when your own GP practice is closed. The service provides medical advice, assessment and treatment if you have an urgent problem that cannot wait until you can arrange to visit your own GP practice. To arrange access to the Urgent Care Service you will need to telephone 111. The service is open from 18.30 each week day evening and from 08.00 Saturday, Sundays and Bank Holidays.
The RNLI is the charity that saves lives at sea. Cowes Lifeboat Station is converted from a former HM Customs Watch House, the rear of which is 300 years old. It looks out onto one of the world’s busiest shipping waterways and carries out a range of interesting services every year. Registered Charity No. 209603 Bembridge Lifeboat Station Yarmouth Lifeboat Station
The RNLI is the charity that saves lives at sea. Covering the western end of the Solent, Yarmouth Lifeboat Station operates the largest class of lifeboat, the Severn class. 17 awards for gallantry have been presented to the crew. Registered Charity No.209603 Bembridge Lifeboat Station Cowes Lifeboat Station
The RNLI is the charity that saves lives at sea. Bembridge Lifeboat Station is located at the eastern end of the Isle of Wight, adjacent to the infamous Bembridge Ledge. Founded in 1867, it has a Tamar class all-weather lifeboat, Alfred Albert Williams and a D class inshore lifeboat, Norman Harvey. Registered Charity No. 209603 Cowes Lifeboat Station Yarmouth Lifeboat Station
Working together to ditch highway flooding. There are a number of agencies working together to try and reduce the likelihood and impact of flooding on the Island. Who to call in the event of a flood: Flooding from main rivers and the sea: Environmental Agency Flood line: 0345 988 1188 Public Drains: Southern Water: 0330 303 0368 Flooding from private drains, land drains and watercourses: Contact the landowner Highways flooding: Island Roads: 01983 822440 In an emergency (where lives are at risk): Telephone 999
Please click on the link for the Council’s Web page directing you to various Emergency Contacts. These include: Fire and Rescue Services Property Services Emergency Management Adults, Children and Housing Services Environmental Health Highways
What is NHS 111? It’s a NHS telephone number to help make it easier for you to access local health services. If you live in, or are visiting the Isle of Wight you can now call 111 when you need medical help fast, but it isn’t a 999 emergency. You will be assessed, given advice and directed straightaway to the local service that can help you best. That could be A&E, an out of hours doctor, a walk-in centre, community nurse, emergency dentist or a late opening chemist. You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year. Calls from landlines and mobile phones are free.
Each year our customers help us find and fix thousands of leaks and save millions of litres of water. The South East is an area of ‘serious water stress’, so our leak detection team are dedicated to finding water leaks across our region, using sophisticated monitoring and acoustic systems. However, the support of our four and a half million customers to report leaks can make a huge difference. If you are aware of a leak please phone our 24-hour Leakline: 0800 820 999 (Freephone) Or 0330 303 1263 (Calls charged at local rate) We will investigate and repair any leaks on our network as soon as possible.