Emergency Contacts

The RNLI is the charity that saves lives at sea. Bembridge Lifeboat Station is located at the eastern end of the Isle of Wight, adjacent to the infamous Bembridge Ledge. Founded in 1867, it has a Tamar class all-weather lifeboat, Alfred Albert Williams and a D class inshore lifeboat, Norman Harvey. Registered Charity No. 209603 Cowes Lifeboat Station Yarmouth Lifeboat Station

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately. Also: Open all doors and windows to ventilate the property. Do not turn on/off any electrical switches. Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition. If there are any electrical security entry phones/locks, please open door manually.

Do you need help, support or advice? There are various services available to Isle of Wight residents should you need urgent mental health advice or treatment.

The next step up from Urgent Care is Emergency Care. Emergency Care is provided by the Emergency Department at St. Mary’s or by calling a 999 ambulance. The Emergency Department and 999 are for life threatening situations e.g. major trauma or loss of blood, unconsciousness, chest pain, etc.

Through your support, Hampshire and Isle of Wight Air Ambulance brings an advanced Critical Care Team to people in Hampshire and the Isle of Wight when they need it most. Available both day and night, 365 days a year, the Air Ambulance Critical Care Team is called out many times a day to attend to road traffic collisions, sporting accidents, collapses and many other incidents. Highly skilled crews of doctors, paramedics and pilots can be at the scene of an incident within minutes, ready to deliver the same level of care that you would expect from a hospital emergency department. It currently costs in excess of £9,000 a day to maintain our life saving service, and it is only thanks to the generosity of the communities that we serve that we are able keep the Air Ambulance flying and saving lives. Registered Charity Number: 1106234

Station opening hours: Mon to Sat 9am to 6pm Sun 9:30am to 6pm Closed 1pm to 2pm each day Bank Holidays 10am to 6pm. Access for people with reduced mobility Access for people with reduced mobility Assistance dogs welcome First aid Automatic doors Entrance intercom Induction loop service Facilities for people with impaired hearing Pushchair access Wheelchair-accessible toilets Low front counters Assisted wheelchair access Non-assisted wheelchair access Wheelchair-accessible lifts

Help Through Crisis (HTC) aims to assist Island residents who are in genuine hardship, enabling them to quickly access help in an emergency. There is a limited fund to provide immediate emergency help with food, gas and electricity. This can only be offered to those in the most need and as a last resort. No cash can be given but help will be provided to find other sources of assistance. We will do our best to help but we cannot give assistance in all circumstances. If you would like to apply please complete the online form or call the telephone number provided.

Abused, threatened, intimidated because of who you are? A hate incident becomes a hate crime when a criminal offence has been committed. This includes offences such as assault, harassment, murder, theft and criminal damage motivated by prejudice. Hate incidents may or may not be a criminal offence. It doesn’t matter if you’re not sure, report it to the police. We take all reports of hate incidents seriously. You can call 101 at any time to report an incident, whether you were the victim or a witness. Always dial 999 if there is a crime in action or an immediate threat to life.

Isle of Wight Fire and Rescue Services. The Fire and Rescue service is responsible for responding to fires and emergencies but also a lot more. A high proportion of our work involves rescuing people from road traffic collisions, dealing with chemical incidents and preparing to deal with major emergencies from widespread flooding and other large scale events. We also run a number of public awareness campaigns to help people stay safe.

Formed after the brutal killing in Japan of Lucie Blackman in 2000, The Lucie Blackman Trust exists to support British nationals in crisis overseas. The Lucie Blackman Trust is a vital point of contact for families suddenly confronted with the unthinkable, providing access to both knowledge and, where possible, finance to ensure that every effort can be made and all support given as quickly as possible. If you want to write us please do so at: Lucie Blackman Trust, Old Tea Rooms, 66 High Street, Brading, Isle of Wight, PO36 0DQ UK Registered Charity 1118143