(Page Updated on 22/03/2024)
West and Central – ( Newport, Northwood, Cowes, Freshwater)
CMSportsUK (HAF)
Tuesdays and Thursdays, 11:00 am to 3:00 pm
This programme is for secondary school age young people to experience events and activities, which include day trips, supporting the development of resilience, character, and well-being.
school-ageThis activity is for school years 7 to 11.
Fairlee Road, Newport, Isle of Wight, PO30 2DX
02392 987881
CMSportsUK (HAF)
Monday to Friday, 9:30 am to 4:00 pm
Have a great time and make friends in a safe, fun enviroment. Activities include sports, games and team building.
This activity is for school years 1 to 9.
South View, Newport, Isle of Wight, PO30 1QP
02392 987881
CMSportsUK (HAF)
Monday to Friday, 9:30 am to 4:00 pm
Have a great time and make friends in a safe, fun enviroment. Activities include sports, games and team building.
This activity is for school years 1 to 6.
Furrlongs, Newport, Isle of Wight, PO30 2AX
02392 987881
Island Riding Center (HAF)
Monday to Friday, 9:00 am to 1:00 pm
Our craft and learning sessions engage children in a fun way of learning about horses and horse care. Healthy food is provided by our onsite restaurant.
This activity is for school years 1 to 11.
Marengo, Staplers Road, Newport, Isle of Wight, PO30 2NB
01983 214000
West Wight Nursery (HAF)
Monday to Friday, 9:00 am to 1:00 pm
The HAF club delivers a variety of planned activities: arts, crafts, sports and games, but with time for children to relax and follow their own ideas.
This activity is for school years reception to 6.
Summers Lane, Totland Bay, Isle of Wight, PO39 0HQ
01983 640190
Age UK – Good Neighbour Scheme –
Available only to socially isolated residents over 50. Volunteer service, providing:
• Befriending in person
• Befriending by phone
Age UK - Information and Advice -
As Age UK, our target beneficiaries are anyone aged 50+. We provide information and advice on:
• Benefits
• Consumer
• Community/Residential Care
• Employment/Volunteering
• Health Services
• Housing
• Legal
• Local Facilities (inc. Leisure and Social)
• Other Money
• Travel
Age UK - Welfare Benefits Service -
At Age UK, our target beneficiaries are anyone aged50+. Depending on capacity, we have been able to support clients with applying for certain benefits, by helping them to complete the application forms. Due to funding changes, we are not able to support the same number of clients as we were prior to April 2022, so we are signposting or referring clients to other organisations that can support them.
We support clients to apply for:
• Attendance Allowance (Higher and Lower rates)
• Blue Badges
• Carer’s Allowance
• Council Tax Support
• Food Bank Vouchers
• PIP
• One-off Grants
Our success rate for Attendance allowance applications is 87% (average from last 3 years).
Contact Information:
Maria Bunce
Chief Operating Officer
Isle of Wight Age UK
maria.bunce@ageukiw.org.uk
01983 525282
Baby Box Isle of Wight –
A local community project & charity, helping Island families in need - providing nappies, baby food, clothing and other essentials -based at the former Ventnor Youth & Community Centre in Victoria Street. The project provides support and helps to families across the Isle of Wight. Please call
07850 263477 or message us on Facebook . We do not require a voucher or referral.
Contact Information:
Tony McCarthy
Ventnor Town Council
tony@ventnortowncouncil.org.uk
Barnardo’s IOW Family Centres (commissioned by IOW Council) –
Offer support and guidance to parents of children0-19 and will include information and advice and signposting to other services as part of the Supporting Families programme
Workers can support with funding applications and apply for grants if case holding
Parents are given general information and links to other agencies' information as a result of accessing parenting courses or groups or contacting the centers directly
www.isleofwightfamilycentres.org.uk
Contact Information:
Claire Steen
Barnardos
claire.steen@barnardos.org.uk
Citizens Advice IW –
The Money Advice team can help you to take control of your finances and provide you with solutions for dealing with your priority and non-priority debts. We offer a wide range of advice on a variety of different types of debts and provide you with help and solutions on how to deal with your creditors and how to manage your finances going forward.
Contact Information:
Money Advice Unit
For more information or to book an appointment, please call
01983 823898 ext: 2825
debtenquiries@iwcab.org.uk
Citizens Advice IW –
Help Through Crisis (HTC) aims to assist island residents who are in genuine hardship, enabling them to quickly access help in an emergency. There is a fund to provide immediate emergency help with food, gas and electricity. This can only be offered to those in the most need and as a last resort
Household Support Fund–
5 x community pantries across the Island providing food at a lower cost to families in need.
Any Island resident over the age of 18 can apply to become a community pantry member, and you do not need to apply to your closest one (although the rise in fuel costs may make this preferable). You can visit the pantry a maximum of once per week, pay a contribution of £5, and receive in excess of £15 worth of food, which can be fresh, frozen or general foods.
Contact Information:
Laura Hales
Household Support Fund Project Manager
Isle of Wight Council
hsf@iow.gov.uk
01983 821000
Free food in Sandown and the Isle of Wight –
We operate a free food shelf for any person who has financial difficulty. It applies to all ages, singles and families. We help approx 100-150people weekly.
Contact Information:
Pat Whitehead
Trustee
Free food in Sandown
pattilou@hotmail.com
Freshwater Parish Hall -
The West Wight Community Market is open from 1 pm to 3pm every Friday apart from some holidays.
All are very...welcome we offer:
Tea coffee and cakes every week
Soup once a month
Food from supermarkets on a pay as you feel basis provided from 2pm by The Real Junkfood Project IW
A craft table
A drop and swap table
A coffee and chat table.
We also run an eco refill scheme at the Parish Hall from 1 to 3pm every week on a Friday.
Address: 12 Victoria Road, Freshwater, Isle of Wight, PO40 9HZ
Opening Hours: The West Wight Community Market is open from 1 pm to 3pm every Friday apart from some holidays.
Frontline -
Managing debts* (we will negotiate with creditors on your behalf, or – if appropriate –support with Debt Relief Orders or Bankruptcies
(*including council tax debts)
• Assisting with benefit applications, Mandatory Reconsiderations and Appeals.
• We also help with budgeting advice.
Contact Information:
Frontline
adviser@frontlineiow.org
01983 291552
Hampshire & Isle Of Wight Fire and Rescue –
Safe&Well (home fire safety visit) which we currently deliver to those in our communities with the following vulnerabilities who are more at risk of harm from fire:
• Cognitive impairments – which would mean a person might not understand what to do in the event of a fire
• Mobility impairments – meaning a person’s ability to escape from a property in an emergency would be hindered
• Signs of carelessness with smoking materials – burn marks evident within the property
• Substance misuse – which may impair a person’s ability to exit a property in an emergency
• Hoarding or high levels of clutter – this can obstruct a person’s ability to exit a property as well as provide high levels of fuel to feed a fire
• Returning home from the hospital and there are fire concerns in the home,e.g. burn marks on bedding, furniture, or carpets. Electrical faults, unsafe practices with cooking and heating the home, the occupier smokes and there are no fire alarms installed in the home
We will discuss and supply free of charge (where we identify risk) smoke detectors, carbon monoxide detectors (the likelihood that people will prioritise other things over boiler servicing/chimney sweeping), oil heaters if there are no other means of heating a property, winter warm packs (blanket, flask,gloves etc), extension leads if unsafe overloading is identified and fire-retardant bedding where we identify unsafe smoking practices.
Contact Information:
Gina Gray
Station Manager
Community Safety Response
Hampshire and Isle of Wight Fire and Rescue Service
gina.gray@hantsfire.gov.uk
07584704529
Healthwatch Isle of Wight –
Healthwatch Isle of Wight is an independent consumer champion that delivers statutory services. They provide information, advice and signposting for all health, well-being and social care services.
Contact Information:
Joanna Smith
Healthwatch Manager
Healthwatch Isle of Wight
Joanna.smith@healthwatchisleofwight.co.uk
01983 210461
Healthy Lifestyles Isle of Wight –
Shop smart
Ask a member of staff at your supermarket for fresh food reduction times and try to shop then for reduced-priced items. Avoid purchasing more than you need or can store. Use within the specified date or freeze for later
Buy supermarket own/value ranges – whilst the cost of these has gone up too, they are often still more affordable than branded products
Canned and frozen fruits and vegetables are just as healthy as fresh varieties and can often be cheaper. Try and choose fruit and veg that’s in water instead of oil or syrup
Cheaper protein sources can also be purchased tinned or frozen; lentils, chickpeas, beans – these are high in fiber so great for keeping you fuller for longer
Fish is often much cheaper when choosing frozen or canned varieties. Try to choose options that are not covered in batter or breadcrumbs
Plan your meals in advance
Check whether loose vegetables and fruits are cheaper, packaged fruits and vegetables are often a little more expensive
Contact Information:
Heather Clayton
Deputy manager
Solutions 4 Health
Heather.Clayton@solutions4health.co.uk
07788 205 229
Healthy Lifestyles Isle of Wight –
We are very pleased to be able to offer CPDaccredited Very Brief Advice (VBA) Stop Smoking Training online, via MicrosoftTeams. VBA encourages those who come into contact with smokers to confidently ask smoking status, advise on support available locally and act by referral to the Healthy Lifestyle Isle of Wight service
Guidance from the Department of Health has identified that the systematic delivery of very brief advice (VBA) and referral of smokers to effective,evidence-based stop-smoking services are a vital part of ensuring that these individuals access the most effective method of stopping smoking.
Contact Information:
Heather Clayton
Deputy manager
Solutions 4 Health
Heather.Clayton@solutions4health.co.uk
07788 205 229
Healthy Lifestyles Isle Of Wight -
Quit for Cash
Do you know how much your smoking habit is costing you?
Our service offers free stop-smoking medications and vape vouchers for those living on the Isle of Wight.
The average 15-a-day smoker spends:
Pack of cigarettes = £12 (weekly £68.25)
30g Rolling Tobacco (35 Rollies) = £16 (weekly £48)
Contact Information:
Heather Clayton
Deputy manager
Solutions 4 Health
Heather.Clayton@solutions4health.co.uk
07788 205 229
Help Through Crisis (HTC) -
Help Through Crisis (HTC) aims to assist island residents who are in genuine hardship, enabling them to quickly access help in an emergency. There is a fund to provide immediate emergency help with food, gas and electricity. This can only be offered to those in the most need and as a last resort
Home-Start IOW –
Practical help and emotional support for families with at least one child under 5
Staff and volunteers provide weekly home visiting support helping parents feel less overwhelmed, provide guidance on re-budgeting, routines, and support to navigate housing and debt services, we provide foodbank vouchers for families in need and have a small supply of supermarket vouchers to help. We have a supply of baby and children's clothes which we give to families
Contact Information:
Alison Griffiths
Scheme Manager
Home-Start IOW
Exchange House
St Cross Lane
Newport
Isle of Wight
PO30 5BZ
alison.griffiths@homestartiow.org
07541042173/01983 533357
Isle of Wight Council Benefits team –
Housing Benefit and Local Council Tax Support applications for assistance with rent and council tax, Discretionary HousingPayments and Exceptional Hardship Fund applications for assistance with shortfall between rent or council tax liability and benefit
Contact Information:
Housing Benefit & Local Council Tax Support
01983 823950
Isle of Wight Council Revenues team –
Discounts, Disregards, Exemptions applications to reduce council tax liability, Council Tax Discretionary Reduction applications for assistance with council tax when in financial hardship, applications for payment arrangements on outstanding debt
Contact Information:
Council Tax
council.tax@iow.gov.uk
01983 823901
Isorropia –
we’re a mental well-being organisation that works with adults to support them in gaining awareness of their mental well-being and associated needs, and ultimately empower individuals to reconnect with meaning and purpose in their lives. We do this via group work, and I’m pleased to say that we’re self-referral so anyone can access us directly by calling us at 01983 217791.
Contact Information:
Charlie Stevens
Deputy Lead
Isorropia Foundation
charlie.stevens@nhs.net
01983 217791
Living Well & Early Help Team - West & Central
Food parcels
Access to free or low-cost meals
Housing advice re Notice, terminations, rent arrears, housing benefits along with other accommodation options & signposting to qualified housing support if eviction is imminent
Contact Information:
Shirley Bradshaw
Living Well and Early Help Team Manager
shirley@LWEH.org.uk
07944 031806
01983 240732
Living Well & Early Help –
This service receives around 40 NEW requests a week for various support. This is in addition to ongoing cases where we try to support people with a variety of needs, many compounded by financial debt. Some cases are complex where an enquirer needs support in a variety of areas. From Debt, arrears, no food, no money to replace broken white goods, and limited or no money to pay bills.
Living conditions across the island seem to be affected as there are many cases of hoarding, clutter and poor living environments.
Areas of growing need
Transport = Lack of affordable Transport to Medical/hospital appointments
Housing needs = people being served notice, eviction notices, or want to move but are restricted due to lack of availability lack of funds and arrears
Care needs = people wanting to stay at home who struggle to manage or stay safe in the home but are not eligible for financial support
MH = Many more inquiries are sent to us with risks, MH concerns, Abuse, alcohol & substance dependencies
Support = More enquires where persons with needs are requesting daily support to manage their days but have no funds to do this.
Contact Information:
Shirley Bradshaw
Living Well and Early Help Team Manager
shirley@LWEH.org.uk
07944 031806
01983 240732
Pan Together –
Pan Together is able to issue e-vouchers for the foodbank and can - in certain circumstances - offer crisis supermarket vouchers to households in Pan, Pan Meadows and Barton who are in particular hardship.
We have a 'help yourself' trolley outside at the front of the cafe during its opening hours (Tuesday to Friday, 9 am to 3 pm) providing surplus, just-in-date food to local residents on a first come, first served basis.
The larder is now open and is part of the pantry circle, so operates like the other pantries – for example “The Pan Community Larder is now open Tuesday’s and Friday’s Midday – 3pm offering £15 worth of food for £5
Our community cafe provides freshly-prepared, wholesome food at affordable prices whilst also acting as a social hub for Pan and providing signposting and support. Teas and coffees are £1 a mug. A slice of cake is £1.50. A full English breakfast costs £7.50 and there's plenty of choices - from sandwiches/baguettes to salads, burgers, jacket potatoes and omelets. There's a special on Thursday lunch times.
Contact Information:
Rachel Thomson, Community Centre Manager, PanTogether, Downside Community Centre, Furrlongs, Newport, PO38 1NT.
01983 248 170
enquiries@pantogether.org.uk
Pan Together –
Pan Together exists to support and provide a community hub for the residents of East Newport. Our purpose-built community center provides the following.
• A community cafe that is open from 9 am to 3 pm each weekday from Tuesday to Friday. It provides freshly-prepared, wholesome food whilst also acting as a social hub for Pan and providing signposting and support.
• An IT room with eight computer stations and free Wi-fi, which people can drop in to use when the room isn't being rented out.
• Every Wednesday from 9 am until 3 pm, there are free drop-in sessions in the IT room for people wanting to brush up their skills and/or get help with their CV and/or are thinking about returning to work after a break. No booking is required and if you're interested, just pop along.
• There are bingo nights on the second Thursday of each month from 6.30 pm to 9 pm. Entrance is 50p; it's £4.50 per bingo book, and everyone is welcome.
• We have two community rooms that are available to hire as well as a training kitchen with six workstations. There's an outside space for growing produce.
• Every Tuesday during term times, the Adult Community Learning team run free Maths and English classes in our IT room.
Contact Information:
Rachel Thomson, Community Centre Manager, PanTogether, Downside Community Centre, Furrlongs, Newport, PO38 1NT.
01983 248 170
enquiries@pantogether.org.uk
The Footprint Trust–
The relief of fuel poverty through practical tailored guidance.
Information on grants and tariffs relating to utilities and energy and water efficiency.
Grants can be available for new white goods and other measures, including boilers and insulation. These are usually available for those on a very low income or in receipt of certain benefits or allowances. (Grant rules change all the time!)
Any household struggling or concerned about energy or water costs can contact us.
Referrals can be from any organisation or directly from the client.
Just email or ring us.
Contact Information:
Ray Harrington-Vail
The Footprint Trust
rayhv@footprint-trust.co.uk
01983 822282
Tidal Family Support –
The center provides food parcels and toiletries to individuals and families who are in need, but not necessarily accessing additional provisions or support. The food given out is from the Isle of Wight Foodbank. It’s a walk-in,self-referral service, and no need for vouchers. They do not have to prove they are on benefits.
We offer support advice and guidance and practical support to parents. The core team is qualified Citizens Advice first aiders and signpost individuals to the appropriate agency to meet their needs.
We will be delivering the BBC Children In Need Money Heroes project to develop families ’financial capabilities. This will be direct work with children and young people or supporting parents to support their children with understanding finances.
We have recently applied for funding from the IOW council to run a twelve-month project that targets families who have been affected by the Covid19 pandemic and not currently accessing any community resources. We anticipate a percentage of families we will support if our application is successful will be directly living in poverty. Therefore, we will be able to offer advice, and guidance to mitigate poverty impact.
Contact Information:
Melanie Lewis
Centre Manager
Tidal Family Support
melanie.lewis@tidalfamilysupport.org.uk
01983 639793
WWTB –
The nature of our organisation means we offer 1-1support for anyone needing help or advice for example they may request help with form filling, cooking, and a huge variety of requests. These are then matched to another member who can provide the help, and they earn time credits in return (1 per hour). These can then be saved, spent or given away to another member. If the request is beyond the skill level of our volunteer members the Timebank Coordinator will sign-post individuals to other agencies as needed, and works closely with the care -coordinator and social prescriber in the WestWight.
Contact Information:
Sally Gaeta
Managing Director of Action 4 Support – info@action4support.co.uk
Co-ordinator of the West Wight Timebank – info@wwtb.org
07872 304 294
WWTB Drop and Swap table –
At our weekly community market, we have a Drop and Swap table for all to drop off unwanted adult clothing or goods and take away an equivalent amount of items that others have donated. This encourages people to reuse, save money and be part of a supportive community. If someone wishes to take things and doesn’t have anything to swap, they are still very welcome to do so.
Contact Information:
Sally Gaeta
Managing Director of Action 4 Support – info@action4support.co.uk
Co-ordinator of the West Wight Timebank – info@wwtb.org
07872 304 294
WWTB Family bags –
We have a checklist including, ‘food, toys, clothes, games and books that a parent/ carer can tick and include the age of their child/children) if they wish to receive a Family bag full of the items they need. Usually, these are community members requesting bags for others they know (eg West Wight nursery school/primary schools), but parents/carers can also request their own family bag. Throughout the pandemic, we make up and delivered hundreds of these bags but only been requested to do 3 since Oct 2022. All items in the bags are donated by Timebank members and members of the public.
Contact Information:
Sally Gaeta
Managing Director of Action 4 Support – info@action4support.co.uk
Co-ordinator of the West Wight Timebank – info@wwtb.org
07872 304 294
WWTB Hardship Grants
We have given out 7 hardship grants since October 21- this is an envelope containing 50- pound cash given to the family as a gift from the Timebank. We receive referrals for this scheme from the family liaison officer, health visitor and head teachers in the West Wight. These are reserved for families in urgent need, often before they have other help and support offered. The money comes from private donations from community members.
Contact Information:
Sally Gaeta
Managing Director of Action 4 Support – info@action4support.co.uk
Co-ordinator of the West Wight Timebank – info@wwtb.org
07872 304 294
(Page Published 15/11/2022)
