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Do you have a complaint about an NHS service? If you feel you have not had the service you expected from the NHS and want to complain, the law says you have the right to have the support of an advocate. Our advocates can: Provide a Self Help Pack to help you manage your complaint. Help you write letters to the right people. Go with you to meetings with medical professionals. Help you explore your options at every stage of the complaint. Our service is free, indenpendent of the NHS and completely confidential.